Our usual despatch of all in stock items is same day if ordered before 1 pm(NONE LOGOED ITEMS), not all items in all colours are carried in stock all the time if in doubt just call.
Our general standard despatch time for clothing with logos either printed or embroidered clothing is ONLY 7 WORKING DAYS from either approval of artwork or payment, whichever is the latter. * please note our production lead times are fluid, and as such we could be operating at less than 7 days but very rarely do we operate in longer than this for items with 1 logo in position. We also offer express services, see below.
Delivery Costs please click "" toward the bottom of the products page near the add to basket button. All delivery charges are quoted for between 9-6pm. Other timed delivery charges are available
Royal Mail Although Royal Mail aim to deliver 93% of 1st Class mail the next working day after posting, and 2nd class 98%, within 3 days of posting they are unable to provide a guaranteed service. For guaranteed next day delivery we recommend our courier service.
Royal Mail do not consider a parcel as" LOST" until a minumum of 10 days after posting.
Courier Service UK std mainland delivery is FREE for all orders over £200 net. £6.99 next day courier for larger items is NEXT DAY after the printing or logo process has been completed which takes on average 7 days or applies only to items that are in stock and ordered - paid for before noon if items are not having a logo. Next day (between 9 and 6pm) applies but cannot be guaranteed for items beyond our control such as 3rd party service issues, breakdowns, or problems.
We do not guarantee delivery to individual persons, ONLY to individual destinations, e.g. deliveries to shows, events,sites where gatehouses/security/depts prevent entry of couriers, may be signed by the representitive or gate manager for that company or event.
We also provide express delivery on all our custom printed clothing , hi vis vests and embroidered polo shirts and hoodies where you can take advantage of our 1 day and 3day prime logo service despatch on these items, you can choose this option after you have added all items to your basket and at the delivery option at checkout, you will see the total cost, or by clicking the estimate delivery cost as mentioned above.
**PLEASE NOTE should your express delivery leave us in time and be delayed by third party or reasons beyond our control we will still refund your express payment charge in full, though costs of any products is still chargeable as per our terms and conditions. Once you have placed your order for "express" or "prime" delivery, we cannot guarantee that any changes can be made to that order would be made in time. Cancellations are problematic for express orders and you will need to call us if you need to cancel. Express or "prime" orders are sent via next day courier and lead times are quoted to UK Mainland only and not Highlands or Islands. Maximum amount of customisations for express 2 day orders is 2, and for express 4 day service it is 3 customisations.
Failure to approve logo proofs or /pay or provide any useable logos or information within hours, could result in your order being delayed. Click here for our Express Delivery Information
- the goods are sent out of the UK to somewhere in another EU country
- whoever we are sending them to is genuinely registered for VAT in another EU country
- you give us your VAT registration number - including the two letter country code (intra community vat number)
- * Delivery to countries via export may incur local tax charges of which we have no control, this is soley the responsibilty of the addressee to pay these costs.
We use UPS or DPD next day service as standard for all items that weigh over 1000grams (4 hi vis vests) and we offer the option of Royal Mail for weights under this. As such all deliveries via courier require a signature for your satisfaction, security and tracablity. If your order requires any decoration such as embroidery or printing etc it will take on average 7 days to print and once your order is complete we despatch it and you can usually expect your delivery next day. Express turnround is also available, please call us on 01744 814004. We offer FREE delivery for orders over £200 not including express production charges.
Please note we do not recommend using Royal Mail standard delivery if you require your items urgently or to be traced.. We recommend using our fully guaranteed courier services for this.
Local area delivery charge @ discount rate of £4.50 per post code for orders under £75 net value. Any post code below without costs listed below are charged @ £6.99 +vat